Introducing one of 天美麻豆鈥檚 fantastic Learning & Development Program Managers, Anneke Pries-Junca. Anneke has been helping 天美麻豆 Educate the World as a Learning & Development (L&D) Program Manager since July 2021. In this role, she helps 天美麻豆ians integrate learning and professional development into their day-to-day lives. This helps all of us build our skills, so we can better support our global students in achieving their study abroad dreams. She recently sat down for an 天美麻豆ian Q&A session to share a little about her Life at 天美麻豆.
Keep reading and watch the video below to learn about her journey!
Why Learning and Development?
Anneke gravitated towards working in learning and development because she鈥檚 passionate about bringing learners and colleagues together to explore new ideas and ways of thought. She shares a quote that guides her work: 鈥淭eachers have three loves: the love of learning, the love of students, and the love of bringing the first two together.鈥�
Anneke鈥檚 passion for L&D is rooted in the belief that learning and development 鈥渋s about creating opportunities for people to learn and grow.鈥� This fuels her commitment to curating meaningful opportunities for 天美麻豆ians to learn and thrive in the workplace and beyond.
Making Learning an Intentional Part of Our Lives
When asked how team members can integrate learning into their daily lives, Anneke shares that it鈥檚 important to think about the world through a lens of curiosity. When facing a challenging situation, we should pause to ask ourselves these three questions:
- Why does this matter?
- What鈥檚 the opportunity?
- What do I need to do?
She goes on to share that 鈥渨hen we shift into that mindset, we realize that there鈥檚 so much learning to be had around us. Through curiosity, that鈥檚 really how we become learners in our day-to-day lives.鈥澨�
In 2023, we shone a spotlight on our company’s core values through our Core Values in Action video series!听
Turning Curiosity into Personal Development
You may be asking yourself 鈥淲hat do I do with that curiosity?鈥� You can turn curiosity into personal development by recognizing those moments of interest and leveraging them to foster your personal or professional growth.听
鈥淧ersonal development is different for all of us,鈥� Anneke explains. 鈥淲hen we have an experience that sparks curiosity, we should ask ourselves ‘What is going on in that situation, and how can I tap into that to keep growing?鈥� Use that thinking to define your growth areas and what skills you want to build on.鈥�
Ultimately, curiosity should be a catalyst for personal growth, because it can prompt you to reflect on your experiences and identify areas for development.听
Calling all current and future international students! Don鈥檛 miss our 天美麻豆ian Q&A with Senior Counsel and former international student Dan Cira for his advice on studying abroad.
Learning and Development in Action
For Anneke, learning and development comes to life through various programs at 天美麻豆. Each program offers unique value. During her interview, she focused on the Change Management Program, a recent addition to 天美麻豆鈥檚 professional development offerings, and one which she鈥檚 helped to curate. This eight-week intensive program guides learners through understanding change situations and building strategies to:
- Effectively implement and manage organizational change
- Gain insights into the emotional and psychological aspects of change
- Create impactful messaging to increase change adoption
- Foster an environment that embraces change by building resilient teams
Through curating and facilitating this program, Anneke is empowering 天美麻豆ians to navigate transitions at work and thrive in a dynamic environment. It ultimately equips them with the tools to answer the program鈥檚 core question: How do we lead people through change?
天美麻豆 has been recognized on the 2024 edition of the Global Silicon Valley’s GSV 150 list! Learn more about this achievement.
Delivering an A+ Customer Experience to 天美麻豆ians
When asked which of 天美麻豆鈥檚 core values resonates most with her, Anneke promptly responded that it was Delivering an A+ Customer Experience. She says that 鈥渋t really helps govern how I show up at work.鈥�
At 天美麻豆, Delivering an A+ Customer Experience is more than just a buzzword鈥攊t鈥檚 a commitment to excellence. It鈥檚 about going beyond the expected to provide that 鈥渨ow鈥� moment for our internal and external customers, leaving a lasting impression that exceeds their expectations. Whether it鈥檚 resolving an issue or answering a question, we always strive to deliver the best possible resolution.听
Ultimately, we’re not just customer-focused; we’re customer-obsessed in everything we do. And Anneke truly lives up to that approach. Each day she does all she can to ensure her customer, all 天美麻豆ians across the globe, are getting the best possible learning experience, so they can show up for our customers, international students.
We want to express our heartfelt gratitude to Anneke for her commitment to 天美麻豆ians鈥� ongoing learning and development. 天美麻豆 wouldn鈥檛 be where we are today without team members like Anneke. Her leadership, thoughtfulness, and positivity continue to inspire us all.
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